Are you an ice cream lover? Of course you are! TellBaskinRobbins is looking for ice cream devotees like you to share your feedback about your last visit to Baskin-Robbins, the world’s largest ice cream specialty chain.
This is all done by completing a survey at TellBaskinRobbins.com. You’ll even be rewarded with a sweet treat to use on your next visit for completing the survey.
Read on to get the complete scoop on this super sweet survey!
What Is the Baskin-Robbins Survey?
Did you recently have a delightful experience at your local Baskin-Robbins? Do you want to give a shout out to the store or to a particular employee for providing excellent service?
Was there something about your experience that could have been better? If you have answers to these or other questions, the Baskin-Robbins survey is the perfect way to express yourself.
In order to provide their customers with the best service, Baskin-Robbins needs honest feedback from you. That’s where you and the survey at TellBaskinRobbins comes in.
There, you will be able to voice how well your last trip to Baskin-Robbins was via a series of questions asking you to rate and comment on your visit.
Remember to be completely honest when taking the survey. Baskin-Robbins will use this information to further improve their stores and provide customers like you with the best experience possible.
TellBaskinRobbins Survey Features
After making a purchase at one of their stores, you will find an 18-digit Survey code located in the middle of your receipt.
You will be asked to input this code at TellBaskinRobbins to participate in the guest satisfaction survey. You will have the option to take the survey in either English, Spanish, or French.
Questions
During the survey, certain questions will ask you to rate the satisfaction of your trip to Baskin-Robbins and if certain aspects of your visit made you feel Highly Satisfied, Satisfied, Neither Satisfied nor Dissatisfied, Dissatisfied, or Highly Dissatisfied. Remember to keep your responses honest.
You will also be asked several “yes” or “no” questions about your visit to Baskin-Robbins. These questions range from whether or not you would recommend Baskin-Robbins to people you know, or if you experienced a problem while you were there.
Opinions
The empty fields within the survey are where you are free to type in an experience that was unique to your visit to Baskin-Robbins.
If you encountered an issue within the store, make sure to be as honest as possible. Baskin-Robbins strives to provide the best for its customers.
If the store or an employee brightened your trip to Baskin-Robbins, make sure to highlight that in your comments. They deserve to be recognized!
Once you have completed your survey, you will be provided with a validation/coupon code to write on your receipt.
The coupon code is good for $1 off your next purchase of $4 or more and expires 6 months from the date of purchase.
The original purchase date can be found at the top of your receipt. Just make sure to write your code on your receipt and bring it back to the store for redemption. Enjoy!
Pricing
How TellBaskinRobbins Compares
We picked a few similar products available on the market to see how they compare.
- Dunkin Survey
- Dairy Queen Survey
- El Pollo Loco Survey
Baskin-Robbins Survey
Ease of Use
We rated the ease of use 5 stars because the survey’s instructions are easy to follow. Also, the ability to take it in three different languages is appreciated.
Survey Requirements
Survey Reward
We rated the survey reward 5 stars because $1 off a $4 purchase is more than fair.
Reward Coupon Expiration
We rated the reward coupon expiration 5 stars because 6 months is plenty of time to take advantage of your coupon code.
Dunkin Survey
Similar to the Baskin-Robbins survey, the Dunkin survey requires you to use an 18-digit survey code printed on your receipt to participate.
After answering several questions about your most recent visit to a Dunkin location, you will be provided with a validation code that is good for 1 free classic donut during your next visit to Dunkin.
Ease of Use
Survey Requirements
Survey Reward
We rated the survey reward 5 stars because the free classic donut comes in a variety of flavors.
Reward Coupon Expiration
Dairy Queen Survey
The Dairy Queen survey requires participants to input a 10-digit survey code that can be located on the receipt.
After answering several questions about your most recent visit, you will be provided with a validation code that is good for one free Dilly Bar.
Ease of Use
Survey Requirements
We rated the survey requirements 5 stars because the only things required are your receipt and an internet-enabled device such as a laptop or smartphone.
Survey Reward
We rated the survey reward 4 stars because while the Dilly Bar is delicious, the variety of rewards is lacking. The rewards of competing surveys have more uses.
Reward Coupon Expiration
We rated the reward coupon expiration 5 stars because 30 days to enjoy a Dilly Bar is plenty of time to go back to your local Dairy Queen.
El Pollo Loco Survey
The El Pollo Loco survey can be taken in either English or Spanish. Participants are required to input a 4-digit restaurant number and a 13-digit survey code.
Both numbers can be found on their receipt. Upon completion of the survey, the participant is provided a survey validation code that is good for $1 off a future purchase of $5 or more.
Ease of Use
Survey Requirements
We rated the survey requirements 4 stars because some people may find the need to input two separate numbers cumbersome.
Aside from that, customers only need their receipt and an internet-enabled device such as a laptop or smartphone.
Survey Reward
Reward Coupon Expiration
Conclusion
Guest satisfaction surveys aren’t only a great way for companies to gather information on how to better improve their restaurants, they are also beneficial to customers for a variety of reasons.
They are a great way for customers to provide their input after a firsthand experience. If they notice a discrepancy that should be addressed, a customer can easily voice their concerns and possibly provide a solution.
If they had an absolutely positive experience, it is important that the company recognizes the employees that made that experience possible.
Either way, the customer has a tangible role in the improvement of a restaurant. After all, the customer is always right for a reason!
A great incentive for customers to participate in guest satisfaction surveys is the rewards. While sharing your honest opinion might be a reward in it of itself to some, who doesn’t like free stuff?
Whether it’s a coupon code or a free item, everyone appreciates a reward. As far as guest satisfaction surveys go, TellBaskinRobbins takes the ice cream cake!
We give the TellBaskinRobbins survey 5 out of 5 stars. The survey is easy to use with simple prompts and navigation. The requirements of the survey are minimal; they just ask that you answer honestly. The reward of $1 off a future $4 or more purchase is quite sweet.
You are free to use it on any purchase. With a generous 6 months until your reward coupon expires, you will have plenty of time to decide what to use your reward on.
Why not use your reward coupon to get yourself a double-scoop of ice cream? You deserve it.
Featured Image via Pixabay
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