The CVS Customer Survey available at www.cvssurvey.com/sss is a small customer feedback form that should not take more than 10 minutes to complete. The CVS Pharmacy & Drug store customers that choose to complete this survey will be automatically entered into the sweepstakes for a monthly grand prize. Besides these sweepstakes, CVS customer satisfaction survey participants are also eligible for an instant prize.
CVS Customer Survey Requirements
Before completing the CVS gust satisfaction survey, participants need to make sure they have the following requirements. These are needed to enter the customer survey, but also so that CVS can ensure the contestants in its sweepstakes have been in a CVS Pharmacy location and have authentic feedback to provide:.
- A computer. A user can also complete the survey on a PC, a tablet or a smartphone. The present survey, however, works best on a computer.
- A secure internet connection. Seeing that this survey has a drawing at the end, the user will be asked to provide personal information. This info will help CVS reach any potential winner if the case demands it. So as to secure that this information is not stolen, a participant in the survey should have the internet connection guarded by an antivirus software.
- A CVS Pharmacy receipt or CVS Survey Invitation. CVS mentions that no purchase is necessary for this survey, and that would a user want to access the survey without a receipt, he/she can do so by calling their customer service. The receipt is, however, the easiest way to enter the CVS customer visit survey. It should contain a 17-digit number, representing the CVS Pharmacy Survey ID. If the participant has an invitation instead of a receipt, the code should be a 10-digit survey ID.
- A CVS guest visit survey participant must be a legal resident of the US and must be over the age of majority in his/her respective state in order to be eligible for the prize.
CVS Customer Survey Rewards & Tips
There are two rewards for the CVS client experience survey. The first reward consists of a single grand prize awarded on a monthly basis. The second reward consists of 200 smaller prizes of $10, to be awarded instantly to lucky survey respondents. The 200 prizes reset on a monthly basis.
CVS Client Experience Survey Rewards:
Monthly Grand Prize of $1,000.
The drawing period for this prize consists of one month over the course of the 12 months. The total yearly value of the prizes is $36,000. A CVS Pharmacy customer has the right to participate in the survey once per month. The winners are limited to 1 per household, so if someone wins, all the other people in the household are automatically considered ineligible for the prize.
The current CVS customer experience survey can be completed both in English and in Spanish. To select the Spanish version, users have to go to the first page of the survey and click on the Español button.
How to Complete the CVS Customer Survey
A CVS Pharmacy customer who wants to enter the CVS guest experience survey sweepstakes has to:
- Go to cvssurvey.com/sss. The page will greet customers with a welcome message. CVS values honest feedback from its clients and, therefore, appreciates them completing this survey.
- Choose the language. The second step is to choose the language to complete the CVS client survey. There are two options: English and Spanish.
- Enter the survey ID. Next, a survey ID will be required. This can be either a 17 digit code from a CVS Pharmacy receipt or a 10 digit code from a CVS Customer survey invitation. If a user chooses to phone for the survey, he/she will be provided with a code.
- Answer the CVS client survey questions. The biggest part of the survey consists of providing CVS client survey answers. The answers should be as truthful as possible, so as to make sure CVS gets authentic feedback to improve its customer service.
- Enter the sweepstakes. After the survey questions have been completed, a survey respondent will be asked if he or she wants to enter the sweepstakes. For this, a valid phone number and a valid email must be provided.
CVS Pharmacy Useful Links
CVS Pharmacy Website: www.cvs.com.
CVS Customer Satisfaction Survey: www.cvssurvey.com/sss.
CVS Client Experience Survey Requirements: here.
CVS Careers: here.
CVS Locator: here.
CVS Pharmacy Customer Service
CVS Pharmacy Phone Number: (800) 746-7287.
CVS Pharmacy Mailing Address: CVS Corporation, Customer Relations, One CVS Drive, Woonsocket, RI 02895.
CVS Pharmacy Contact Email Form: here.
CVS Complaints & Comments
Users that would like to complain or to leave a comment regarding one of CVS’s services or locations can do so via the following methods:
Call CVS Pharmacy. Using the CVS customer service number above, users can speak directly to a CVS representative between 8:30 AM and 7 PM.
Use the contact form. The contact form above provides email links and phone numbers for all the CVS departments. These can be used to give more specific complaints.
Contact CVS on social media. Although not as effective as a phone call, contacting CVS on social media can have the added bonus of alerting other potential customers to the problems of past customers. CVS will feel obliged to respond as soon as possible.