Some search for exclusivity and class when shopping. If you are also inclined to seek the same, Sam’s Club offers the ideal solution. This American, membership-only retail warehouse club chain was founded over 33 years ago in Midwest City, Oklahoma and has now reached sales of over $57.157 billion. Seeking its customers’ input as to its services, America’s 8th largest retailer has prepared a survey on www.survey.samsclub.com. More importantly, this short, 10 minute Sams Club survey also offers you the opportunity of winning a $1,000 Sam’s Club shopping card every three months! So why not head on over and take the survey?
You can access the survey website in a multiple of ways, either by using your browser to search for entry.survey.sams club and accessing the survey, by going directly to www.survey.samsclub.com or by accessing this link.
Sams Club has always taken pride in treating its members with care and consideration. As such, their shopping experience should reflect that care. Ensure that you are candid and that your answers are honest when completing Sams survey as they help the management and employees at Sam’s club better serve you.
Sam’s Club Company Information
Sam’s Club is owned and operated by Walmart. In fact, it was named after Walmart’s founder, Sam Walton. This massive chain of retail warehouse clubs operates over 621 membership warehouse clubs in 48 of the 50 U.S. States. It also operates warehouse clubs in Puerto Rico.
Initially, the company had hoped to target and serve small businesses. That’s precisely why, until 2006, its slogan sounded like this: “We Are in Business for Small Businesses”.
Aside from its U.S. locations, Sam’s Club also operates 11 other locations in China and 27 in Brazil.
The company had a shy beginning, opening on the 7th of April 1983. It took Sams Club four years to make its first, high stakes acquisition. With that acquisition of West Monroe, a SuperSaver Wholesale Warehouse Club based in Louisiana, Sam’s Club went on to expand its warehouse chain by 24 warehouses.
Sams Club then attempted to enter the Northeast by purchasing a former Two Guys/ Jefferson Ward store in Delran, New Jersey. In 1990, Sam’s Club reached Pennsylvania and three years later, it purchased PACE’s Membership Warehouses from Kmart. It converted those warehouses to Sam’s Clubs.
Firmly, business grew to what we can witness today: a massive Membership-only warehouse club chain. As the company evolved, so did its slogan. In 2007, Sam’s Club announced a new, official, advertising slogan: “Enjoy the Possibilities”. Its purpose had also shifted from small businesses alone to individual customers as much as businesses.
Sams Club latest slogan is “Savings Made Simple”, launched in 2009.
It’s easy to understand that such a presence would demand high-quality and top treatment for Sams Club members. Sams Club Survey attempts to identify how pleased customers are with their shopping experience.
So let us get a closer look at www.surveysamsclub.com, the survey itself and how you may easily complete it and get your prize.
Sams Club Survey Rewards and Prizes
As you’ve already read above, accessing www.survey.samsclub.com will involve a bit of your time. Luckily, Sam’s Club decide to reward your efforts. The survey itself takes approximately ten minutes to complete and involves questions regarding your shopping experience and your satisfaction with that experience.
Those Sams Club customers who decide to take the time and finish the survey will enter a sweepstakes. Sam’s Club is offering five $1,000 gift cards to lucky Members, so if I were you, I’d surely take the survey. These gift cards are offered once every three months.
Before completing the survey, you will be asked about your language preference. Access to www.survey.samsclub.com is offered to both U.S. and Porto Rican customers (where such Sams Clubs exist).
After choosing your preferred language, Sams survey will feature a page noting the entry requirements as well as a link to the official rules of the sweepstakes. Also, remember that you will have to have made a purchase at Sam’s Club to actually enter the sweepstakes and take Sams survey, so make sure to keep your receipts safe and sound for this purpose.
Sams Club Survey Requirements
Before embarking on this short, 10-minute-long journey, you will have to gather certain items and ensure that some requirements are met. Only U.S. residents, residents of Puerto Rico and residents of the District of Colombia are allowed to take part in the survey and the sweepstakes.
Your survey participation also depends on a purchase that you have made at Sam’s Club. Regardless of amount or items, you will only need a Sams Club receipt during July 1st, 2015 and September 30th, 2015. Once you’ve grabbed your receipt, head on over to www.survey.samsclub.com and fill in the requested information.
In order to complete the survey itself, you will require the following:
- A computer, a laptop, a mobile phone or any other mobile device to access the internet with;
- A connection to the internet;
- 10 minutes of your time.
How to Take the Sams Club Survey
After you have procured the necessary items (store receipt, mobile device or PC), please visit www.survey.samsclub.com.
You will be asked about your language preference (either English or Spanish), your date of birth and whether you currently work as an employee at Sams Club.
The tricky part is entering your receipt information, the club code, the date of your shopping trip and the “TC” number found on your receipt.
This is how the survey Sams Club page looks like. It will feature a receipt example, highlighting the information you need to fill in.
You will first be asked to fill in the Club number, which you can find on your receipt, under the Sams Club’s address. It is the 4-digit number found on the left of the three-digit number next to the date of your shopping trip.
The TC number will be identified as such and is located right above the bar code. It is 20 digits long.
After completing the requested data, you will be taken to the actual questions of Sams club survey. They will cover multiple information, including your Sam’s Club Membership details, your overall satisfaction with your experience, your visit, the products found in the store, the prices, the cleanliness of the store as well as the manner in which employees greeted and aided you.
Certain sections of Sams Club survey will also include comments sections where you will be given the opportunity of describing your experience.
You will also be asked about your interaction with samsclub.com, the samsclub website and whether www.samsclub.com influenced your decision to shop at Sams Club that day.
Sam’s Club Useful Links
Here are certain links that you may find useful when seeking information about Sams Club and the Sams Club Survey:
- Sams Club survey link: www.survey.samsclub.com
- Sams Club official page: samsclub.com
- Store Location Tool: http://www3.samsclub.com/clublocator
- Sams Club Opening Hours and Contact: click here
- Sams Club Careers: http://careers.walmart.com/career-areas.aspx
Sams Club Contact Info & Other Useful Information
If there are other issues that you would like to bring to Sam’s Club’s attention, you may use the company’s mailing address and telephone numbers to get in touch.
- Member Solution Help Desk Number: (888) 746-7726
- For individual Clubs, use that particular location’s city and state ZIP code or use the Club Locator tool
- Use the company’s mailing address: Sam’s Club, Member Service, 2101 S.E. Simple, Savings Drive, Bentonville, AR 72716-0745
- Use this contact form.
- Contact the Sam’s Club Credit department here.
You may also choose to interact with Sam’s Club via its social media accounts:
- Facebook: https://www.facebook.com/samsclub
- Instagram: https://instagram.com/samsclub/
- Twitter: https://twitter.com/SamsClub
- Pinterest: https://www.pinterest.com/samsclub/
Don’t forget to complete the survey at www.survey.samsclub.com before you go!
Sam’s Club Complaints & Comments
There are certain sites where consumers are free to make their complaints and comments public. ConsumerAffairs, for instance, or Resellerratings are such websites. Here are some of the types of complaints they include:
“Buyer beware! If you buy electronics from them, like many electronic stores are making return policies more difficult to return the item. Example, a 799.00 dollars security system purchased at Sam’s Club in Frederick, Maryland. Main unit was defective. The DVR was overheating and causing the video card to shut down for 30 minutes. I called Sam’s Club and stated that the dvr was defective and wanted an exchange. The Manager stated that I would have to return the whole system in order to get a exchange. I said the DVR was defective, not the whole system.”