The Pier 1 survey is a small customer feedback form designed to bring satisfaction to the customers of Pier 1 Imports. This is to help the people who have recently bought their furniture from the famous Texan retailer. So, we’ve designed this Pier survey guide. Below we talk about the conditions for entering the Pier 1 survey. It has the steps to complete it and secure a prize. It’s important to note that the Pier 1 feedback survey has extensive rewards.
Pier 1 Survey Requirements
In order to participate, they require the users to have a number of things. First and foremost, those who wish to enter the survey must provide valid proof of purchase. In case a user does not have such proof, he or she can enter the survey by mailing the company. Those who do not have an internet connection, computer, or access to these, can enter the survey via a phone call.
- A computer. First off, users need to have access to a working computer in order to enter the survey. This computer can be anything from a PC to a Mac, an iPad, or even a smartphone (such as an iPhone or any Android device).
- A secure internet connection. Because this Pier 1 feedback customer satisfaction survey has such generous rewards for its users, it’s important that they have their connection secured by antivirus software. The survey will be asking for the user’s personal data in order to be able to contact him/her in the case of winning.
- A Pier 1 feedback receipt. After entering, they will ask the participants to provide a valid Pier 1 receipt that contains a store number, a transaction number, and a register number. Besides these three requirements, the user must also make sure that the receipt isn’t older than 7 days. If within 7 days from making their purchase, the survey isn’t completed, then they lose their chance at the prize.
Important: If a user makes one or more mistakes while typing the codes, the specific computer may get banned from ever completing the survey. Caution is advised when entering the transaction code especially, as this one needs to enter twice.
Pier 1 Survey Tips & Rewards
Customers of Pier 1 Imports can enter the survey. They can choose to complete it in either English or French. The survey is available only for legal residents of the US or of Canada who are over the age of majority in the respective state or province. In order to be eligible for the winnings, participants need to provide a valid entry.
Rewards: One monthly prize of $1,500, and 25 monthly prizes of $500.
To achieve these winnings, customers must enter the survey, answer all of its questions, and then provide personal data so as to be contacted in case they win. By participating in the survey, users give their consent to the company using their personal details for promotional purposes, in case they win.
How to Complete the Pier 1 Survey?
The following list contains the exact steps a participating user needs to take in order to secure his or her entry into the survey and to be eligible for the win.
- Go to www.pier1.com/feedback. Once there, it will greet the users with a special message from the Executive Vice President of Sales and Customer Experience of Pier 1 Imports. Sharon Leite tells customers of Pier 1 that their opinion is important and she thanks users for entering the survey.
- Choose the language. You can complete the Pier 1 survey in both English and French. On the second page of the form, participants can choose their language.
- Enter the details on the receipt. The Pier 1 survey receipt will come in handy now. Customers are to enter the date, transaction number, store number, and register number off of the receipt.
- Answer the questions. Next, users need to answer all of the questions of the Pier 1 survey. These questions regard the users’ in-store experience and answer candidly.
- Enter personal details. After all the surveys, users need to provide personal details as the company will contact them.
- Phone Number: (800) 245-4595
- Social Media: Facebook; Pinterest; Twitter; Google+; YouTube; Instagram
Complaints & Comments
Contacting Pier 1 for complaints and for comments can be brought down to a few simple options. The following list presents them in order of their convenience.
Give Pier 1 a phone call. Giving Pier 1 a call can be the quickest and most direct way to get in touch with their customer service department.
Send Pier 1 an email. Emailing Pier 1 via the Pier 1 feedback form mentioned above can make a good way of giving extensive details about the problems the users are having.
Post on Pier 1’s social media. Posting on the Facebook or Twitter pages of the company can make a good way of warning other customers of possible problems with a specific Pier 1 service or store.