All Kroger customer are invited to leave Kroger feedback. The easiest and most comprehensive way to do this is through the Kroger Feedback survey, at www.krogerfeedback.com. This guide will explain what you need to do to take the Kroger survey.
By completing the survey, you will be able to enter the Kroger survey sweepstakes. This guide will also discuss the requirements of the Kroger survey sweepstakes. At the end of the guide, we provided Kroger customer service contact details, in case you would like to speak with a Kroger representative directly.
Kroger Feedback Survey Rewards & Tips
As mentioned, if you complete the Kroger feedback survey, you will be able to enter the Kroger survey sweepstakes. Each month, Kroger will award one hundred small prizes and one grand prize to to elligible sweepstakes participants. The smaller prizes consist of $100 Kroger gift cards. The grand prize is $5000 worth of Kroger gift cards. These Kroger gift cards can be spent at any Kroger store.
There are a few requirements to meet if you want to enter the sweepstakes. Sweepstakes participants must of legal age in their state of residence. Only legal residents of the US may enter the Kroger survey sweepstakes. Kroger employees and their household or family members are not elligible for the Kroger sweepstakes. For the complete set of Kroger sweepstakes rules, visit the dedicated page at www.krogerfeedback.com.
Kroger Feedback Survey Requirements
You will be required to enter a Kroger survey participation code when you go to www.krogerfeedback.com. You will receive a survey code when you shop at Kroger. The Kroger feedback survey code will be printed on your receipt, towards the bottom. A Kroger feedback survey code is valid for 7 days. After 7 days, the code expires and you will no longer be able to use it.
Kroger survey participants must also be at least 18 years old. Kroger employees and their household members cannot take part in the survey.
How to take the Kroger Feedback Survey
The Kroger feedback survey will take about 10 minutes. Here’s what you’ll have to do:
- Visit the Kroger feedback survey page at www.krogerfeedback.com.
- You will have the option to change the Kroger survey language. The Kroger feedback survey is available in English and Spanish. To switch to Spanish, click the link at the bottom of the www.krogerfeedback.com first page.
- Enter the date, time and entry ID found on your receipt. This information is near the middle of receipt.
- You’ll notice the ID is split up by dashes. Write these numbers in the boxes as they appear on the receipt.
- Before taking the survey, you can check the Kroger Sweepstakes rules. Click on the link located on the bottom of the page. You can review the rules after completing the survey before you enter the competition
- Once you click ‘Start’, you will be asked a series of questions about your most recent visit and customer experience at one of the Kroger stores.
- Once you’ve entered the Kroger survey, you can rate your satisfaction on a variety of aspects like the ease of finding products, the cleanliness of the store, and customer care.
- You’ll also have the opportunity to write longer comments. These comments are optional.
- At the end of the Kroger survey, you will have to provide personal details such as your name, address, and telephone number. By choosing not to do so, you won’t be eligible for the Kroger survey sweepstakes.
- You can leave your email address in order to receive Kroger coupons, special promotions and invitations to participate in future customer satisfaction surveys.
Kroger Useful Information & Links
If you have any other questions or concerns, you can contact Kroger by email, phone or mail. Depending on your inquiry they provide contact details for each department of interest. You will thus find a Kroger number for every problem you want to address.
Check their Contact page and find a variety of ways to reach out to them. To leave them an online message or feedback, you can simply fill in the contact form. Make sure you leave your contact details such as your mobile or email address so that they can send you a response. For more contact options, visit the Help page.
Kroger Customer Service Centre Hours: Monday through Friday, 8:00 a.m. to midnight EST
Kroger Customer Service Phone Numbers:
- Online Account Inquiries: 1-866-221-4141
- Kroger Coupons and Promotions: 1-866-221-4141 for online promotions and bonuses
- Store and Product Inquiries: 1-800-576-4377
- Kroger Phone Number for general inquiries: 1-800-576-4377
Kroger Mailing Address: The Kroger Co., 1014 Vine Street, Cincinnati, Ohio 45202-1100
You can also connect to Kroger by means of Facebook, Twitter and other social media channels:
We hope these indications are helpful to you. For more information on the evaluation and assessment process of the Kroger survey, please leave us a message. We’ll try to get back to you as soon as possible.
Last Saturday was the day from Hell regarding my experience at my friendly Kroger store. I had taken my comforter to the laundromat because it was too big for my washing machine and found that they don’t take checks any longer (hadn’t been there in a long time since I did not need to dry clean much any longer). The owner gave me 4.00 worth of change and told me I could go to the bank and get the money and come back. I went to the bank and found since I now have a card with a chip, my pin number had changed and I could not remember what it was. So, I thought ok I’ll go to Kroger and buy the few groceries I need and get cash back…..I needed a pin there also and..of course did not remember it. So, I asked if I could write a check…and I was told yes. So I wrote the check 35.88 (included was 20.00 cash back). My check was checked and rechecked and a young man was called to ask me when was the last time I cashed a check at Kroger. I replied that it had been a long time since I always use my cash card. Had I written a check in the last year at Kroger….well no, I just said I use the self check out and use my cash card. NOT ONCE did someone suggest that I go to the Service desk to see if I could cash my check there, not once was there another suggestion. I left….very upset…but then I came back to speak to the manager.
I have shopped at this Kroger store for the last 16 years….16 years!!! Never written a bad check and this is the way I was being treated. I asked for the manager who came very quickly. He indicated he was new but that he would try to help. I told him that I tried to cash a check and the reason why and then I just started crying because it was so embarrassing. I had the check in my hand and told him that I have been shopping in this store for the last 16 years. I was a loyal customer, and felt I was not being respected as such. He listened but did not hear what I said. All I wanted to do was write a check for the 15.88 groceries I bought and get 20.00 back in order that I could pay the lady at the laundromat. He said he was sorry but could not do anything if I did not have my pin number……he had not been listening. I walked out of your store. I came back about an hour later after my comforter was done at the laudromat and went to self check out to pay for my groceries. I placed my card in the card reader…it asked me if I wanted any money and I pressed NO….I didn’t need it any more and besides I did not remember my pin anyway. The system shut down I called for an attendant 4 times until I finally stopped her as she walked by me and pointed out that there was a problem. She tried to figure out what it was and then asked me to come to her register to finish checking out. I placed my card in the reader and once again said no to wanting extra cash and I was finished. The girl then waved to the other girl at the regular cash register (where I had been an hours or so ago) and it seems I was free to go. I then took your plastic card off my key chain and handed it to her and said “I don’t want it any longer” and I meant every word.
Every time that I go to my local Kroger store, I have to bag my own groceries. Kroger loves to boast about how they take special time and attention to hire disabled/needy people in their communities in order to provide them with jobs to support themselves, but every time I’m at my Kroger checking out with my boatload of products, there is no grocery bagger. I always end up recruiting one of my kids or doing it myself if it’s a mid-morning trip, and I find it pretty ridiculous. They should be paying me if I have to do the bagger’s job.
Have you spoken with a manager? We hope this situation will get sorted.
You don’t have to bag your own groceries, you choose to. They can’t start another order until yours is completed. Simply wait until someone bags them for you.
Thank you for sharing that!