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AutoZone Survey Guide

AutoZone has launched a new amazing survey at www.autozonecares.com. That’s really great, especially for those of you that regularly purchase stuff from the largest chain of car parts stores in the US. Chances are that this happens a lot. Take AutoZone Survey to win prizes or discounts.

If you own a car, or your family owns a car, there’s just no other way around it: you’ve probably spent quite a lot of time walking through the aisles of AutoZone. As the biggest retailer of car parts in the whole of the US and not only, it’s more than probable that all of the vehicles traversing the nation’s roads today that are older than 1 year have at least something bought from AutoZone inside.

You may not realize it, but many car repairing businesses get their parts solely from AutoZone. However, their stores aren’t meant only for the guys who repair your car. They’re also designed so that you could go in, with no prior knowledge whatsoever of how your car works, and leave so well trained, that you can even do the repair yourself. If the process requires advanced training, the AutoZone staff can recommend the best repair places in the area, or even offer to repair it themselves.

AutoZone Logo

So, before diving into the body of this survey, let’s take a small peek at how the company came to have a mind-boggling 5,200 stores.

AutoZone History

The story of AutoZone starts in Forrest City, Arkansas. J.R. Pitt Hyde III had just got his bachelor’s degree in economics. His studies at the University of North Carolina gave him keen insight into how to run a business and how to be a successful entrepreneur. So what he did after graduation joined the family business: Malone & Hyde, Inc.

Starting out by expanding the company’s area of expertise to include specialty retailing divisions such as drug stores, supermarkets, and sporting goods stores, Pitt soon saw a great opportunity before him. The grand idea: a special type of supermarket. An auto parts supermarket. What’s that, you may wonder? Well, they will give your answers if you perchance choose to go to the nearest AutoZone.

However, for the sake of consistency, let me explain: an auto-parts store, arranged like a supermarket – aisles, products on display and readily available for checking, testing, and, of course, purchasing. Pitt also strove to bring incredible customer service into the auto business, as he thought that existing car repairers and parts retailers were too unskilled in this discipline. He also thought that the stores should be as clean as supermarkets, with no motor oil stains on the floor and no parts lying around in a disorderly fashion.

AutoZone Growth

Thus, the inception of AutoZone was set into motion. At first, it was Auto Shack. It opened on the 4th of July 1979, its first employee was Doc Crain. He was immediately promoted to store manager – due to a lack of staff – and managed to sell materials worth about $300 on the first day. That may not seem like a lot in today’s money, but it’s more than a respectable sum of money for the first day of work.

By 1986, despite a pretty slow start, the store had managed to do so well that it separated itself completely from Malone & Hyde. Naturally, the positions of CEO and Chairman of the newly founded company are by none other than Pitt himself.

"autozone survey autozone.com www.autozonecares.com customer satisfaction opinion"

In the following years, the company continued to expand, eventually on the Fortune 500 list. In 1991 it entered the New York Stock Exchange as AZO, and in 1994 it started using satellite communication. The latter move boosted sales to and yearly $1.5 billion. In 1997, Pitt afforded an early retirement and let the company reins over to John Adams. The company subsequently went through two other leadership changes, eventually leading to the current CEO and chairman, William C. Rhodes III.

Under his leadership, AutoZone expanded to Alaska, and Brazil, and strengthened its business in Mexico (AutoZone Mexico opened in 2003). As of 2013, the company’s sales are over $9 billion.

Joining the company history, now, in 2015, is you – the humble customer. Armed with receipts and a lot of patience – go ahead and complete their survey. The company will be eternally grateful.

AutoZone Survey Tips & Rewards

The grand prize for the AutoZone survey at www.autozonecares.com is a check worth $10,000. This may seem like more than your average prize for a survey. Keep in mind that you can only take this survey only once by a single person, regardless of whether he or she has more than one valid receipt for entry.

If for whatever reason you wish not to enter the sweepstakes then you can do so. Simply enter the survey without completing the details at the end. Your answers to their questions will be into consideration, but you will not be eligible for the grand prize.

If you would like to take the survey in Spanish, that option is available to you. Simply choose the appropriate option at the beginning of the survey. See the AutoZone Survey Steps section.

AutoZone Survey Requirements

In order to complete the AutoZone survey, there are three requirements:

First of all, you need a working computer – either a PC or a Mac – connected to a stable internet link. This computer should be secured with the latest version of whatever antivirus software, so as to make sure that your data is not being phished by hackers.

In order to complete the www.autozonecares.com survey, you also need to have a valid receipt from one of their thousands of locations. This receipt should contain a valid 17-digit number and should not be older than a few months.

Lastly, the official rules of the survey indicate that in order to enter the sweepstakes all participants in the survey should have a valid phone number, as well as a valid email address.

How to Complete the AutoZone Survey

  • Go to www.autozonecares.com. On the website, you will be greeted by welcome messages both in English and Spanish.
  • Select your country. Did you purchase from AutoZone USA? Or are you from beautiful Mexico? Choose the appropriate option. Here’s what the page should look like:

screenshot 1

Screenshot 1 of www.autozonecares.com Survey.

  • Select your language. If you’ve chosen the US version, you will be asked whether you still want to complete the survey in Spanish.

screenshot 2Screenshot 2 of www.autozonecares.com Survey.

  • Are you eligible for the sweepstakes? If you choose not to enter the contest, you can still answer the company’s questions.

screenshot 3Screenshot 3 of www.autozonecares.com Survey.

  • Enter your receipt code. Now you will be asked to enter all the numbers on the 17-digit code on your receipt.

screenshot 4‘Screenshot 4 of www.autozonecares.com Survey.

  • Answer all the questions accordingly. Pay attention, recall back to your store visit, and give as many details as you remember.

Useful Links

  • Survey Website: www.autozonecares.com
  • Official Website: www.autozone.com

Contact Information

  • Phone Number: 1(800) AUTOZONE (1-800-288-6966)
  • Social Media: Facebook; Twitter; YouTube

Reviews & Complaints

With all those funny AutoZone commercial spots, you’d think that all AutoZone customers would be completely satisfied with their experience. And you would be wrong. We’re not the ones to complain, but let’s see what a few of those that do have to say:

Pedro from Pittsboro, North Carolina says that the service at the local AutoZone was beyond criticism. The only service manager at the store at that time was outside, smoking a cigarette, while there were ten people in line.

Iesha from New Orleans says that Frank, the manager of the local store, was extremely rude when she was asking for help with something. While talking to someone behind her, he completely ignored her and then delegated another, unskilled employee to help her.

Comments

  1. Marie White says

    July 21, 2017 at 9:16 pm

    Very pleased.

    Reply
    • Hannah Rivers says

      July 25, 2017 at 7:50 am

      That’s great! Have you filled in the survey?

      Reply

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